Terms of service



means the legal entity as the provider of the Online Sales service


means the consumer who is a natural person who makes the purchase through the Website

Set off

if the Company and the Buyer are appointed jointly

Online selling

means the sale, by the Company, of Products through the World Wide Web, using the telematic system made available by the Company, with online payment services


means the electronic system made available by the Company to carry out the remote purchase of the Products offered by the same


means movable tangible assets offered for sale by the Company, whether they are of its own production, whether they are produced by third party suppliers, branded in any case with the Company's trade names and logos

Online Sales Agreement (hereinafter Contract, for the sake of brevity)

means the Purchase Agreement relating to the Products offered for sale by the Company, as part of a remote sales system through telematic tools made available by the Company itself


Logotec S.r.l. (hereinafter the Company) based in via Jacopino Reggi 1/3, Piacenza, VAT number IT01408010336, sells and exclusively the Final Consumer (hereinafter the Buyer) purchases the Products selected and ordered by the Buyer from those included on the Website and currently available with an Online Sales Agreement.

The Buyer declares and guarantees that the purchase of products on the Company's website is not carried out in the course of his professional activity and is also intended for strictly personal use.

All orders that, at the sole discretion of the Company, do not constitute a retail sale, and in general, any order deemed fraudulent, will be considered void.

This Agreement, available on the Website, must be carefully examined by the Purchaser before completing the Product purchase procedure through the Website itself.

The Buyer declares to have full capacity to act and enter into the Agreement for the purchase of the Products on the Internet Site on the basis of this Online Sale Agreement. The Company may in no case be required to verify the ability to act of visitors and buyers of the Company's website. In the event that a person, not having the necessary capacity to act (for example a minor), places an Order on the Company's website, without prejudice to the responsibility of their parents or legal guardians for this Order and the related payment, the 'Company may refuse to accept the order.

1. Object of the contract

1.1 With this Agreement, respectively, the Company sells and the Purchaser remotely purchases, through telematic tools made available by the Company, the Products indicated and offered for sale on the Website

1.2 This Agreement is intended to define the rights and obligations of the Parties in relation to the sale of products by the Company to the Buyer. These rights and obligations apply without limitation to all sales made through the Website

1.3 The Products for sale through the Website are illustrated on the web page, as described in the relevant information sheets; however, the image accompanying each Product may not be perfectly representative, therefore differing in color, size and finishing details

1.4 The Online Sales service, governed by this Agreement, is available for purchases to be delivered exclusively on the Italian territory

1.5 The Company reserves the right to modify this Agreement at any time, however, any sale concluded prior to the variation of the Agreement itself, incorporates all conditions regulated by the Agreement preceding any modification, including prices and / or specific promotions

2. Stipulation of the Contract

2.1 The Contract between the Parties is concluded exclusively through the Company's website, by accessing the Buyer at, where, following the procedures indicated, the Buyer will formalize the proposal purchase of the Products referred to in points 1.1, 1.3 and 1.4

3. Obligations of the Buyer

3.1 The Buyer agrees to pay the price of the Products purchased and any additional expenses, by way of example but not limited to the shipping costs, within the times and methods indicated in the Online Sales Agreement

3.2 The Buyer undertakes, once the online purchase procedure has been completed, to print and / or keep these general conditions, which, moreover, he will have already viewed and accepted as an obligatory step in the purchase, as well as to printing of the specifications of the product purchased, and this in order to fully satisfy the condition referred to in articles 52 and 53 of Legislative Decree 206/05

3.3 The buyer is strictly forbidden to enter false and / or invented and / or fictional personal data and e-mails in the registration procedure necessary to activate, for him, the procedure for the execution of this Contract. The data must be exclusively your own and real personal data and not of third parties

4. Conclusion and effectiveness of the Agreement

4.1 The Contract is concluded through the exact compilation of the request form and the consent to the purchase expressed through the adhesion sent online, always after viewing a web page summarizing the order in which the details of the Purchaser and the order, the price of the purchased Product, the shipping costs and any additional accessory charges, the payment methods and terms, the address where the goods will be delivered, the existence of the right of withdrawal and a copy of this Agreement

4.2 When the Company receives the order from the Buyer, it sends a summary confirmation e-mail of the order, printable, which also contains the data referred to in the previous point, with the exception of a copy of the Contract

4.3 The contract stipulated between the Company and the Buyer must be understood as concluded with the acceptance, even if only partial, of the order by the Company. This acceptance is considered tacit, unless otherwise communicated to the Buyer in any way.

4.4 The ownership of the Products will remain with the Company until the full amount of the order, including shipping costs, taxes and any ancillary costs (where applicable), are fully paid by the Buyer

4.5 By placing an order, the Purchaser declares to have read all the information provided to him during the purchase procedure, and to fully accept the Contract

4.6 The Contract is not considered finalized and effective between the Parties in default of what is indicated in the previous point

5. Prices

5.1 The prices of the Products offered for sale on the Website are applicable in the context of distance selling and may be different from retail prices or in any case compared to the average market prices applied to certain products.

5.2 All sales prices of the products displayed and indicated on the Website are expressed in Euro and constitute an offer to the public pursuant to art. 1336 of the Italian Civil Code

5.3 The sales prices referred to in the previous point are inclusive of VAT

5.4 The shipping costs and any ancillary charges (where applicable) will be indicated and calculated in the purchase procedure before placing the order by the Buyer

5.5 The Company may change the selling prices of the Products, shipping costs and any ancillary costs at any time and without notice. It is understood that any order received before the price change will keep the relative amounts with the previous prices

6. Payment

6.1.1 Any payment by the Buyer can only be made by one of the methods indicated: online credit card, PayPal

6.1.2 As regards the method of payment by credit card, by filling in the appropriate space on the Website, the Purchaser authorizes the Company to use his credit card and to charge the same amount of the expense incurred. , including taxes, transport costs, bank charges and any compulsory ancillary contributions included

6.1.3 All orders must be paid in Euros, including taxes, transport costs, bank charges and any additional contributions compulsorily included

6.1.4 The Company will send the invoice or receipt attached to the shipment of the purchased Products

6.1.5 The tax document will be issued on the basis of the information provided by the Purchaser when ordering. No changes will be possible after the issuance of the fiscal document itself

6.1.6 The Buyer undertakes to carefully check the data entered at the time of the order, as these will be used for accounting records

6.1.7 Any refund to the Buyer will be credited through one of the methods proposed by the Company and chosen by the Buyer, by way of example and not limited to by reversing the amount paid, a purchase voucher to be used for future purchases from the Website. Refunds will be recognized or re-credited within 14 (fourteen) days of acceptance of the same and, in case of exercise of the right of withdrawal, as governed by Article 10.6 of this Agreement

6.1.8 All communications relating to payments take place on a special line of the Company protected by an encryption system. The Company guarantees the confidentiality of this information in compliance with the provisions of the current legislation on the protection of personal data

7. Availability of Products

7.1 The Products for sale on the Website are available for as long as they are published and within the limits of stocks in the warehouse

7.2 The Company ensures, through the electronic system, the processing and fulfillment of orders received as quickly as possible, compatibly with the workload of the Company's staff and the availability of stock

7.3 In the event that, after sending the Order by the Buyer, a total or partial unavailability of the product occurs, the Buyer will be immediately informed, by the most suitable means chosen by the Company, of the unavailability of the Product and the total or partial cancellation of the Order.

7.3.1 In case of total cancellation of the Order: The Buyer will be informed of the total cancellation of the Order The Company will provide for the total cancellation of the sums paid by the Buyer relating to the canceled order

7.3.2 In case of partial cancellation of the Order: The Buyer's Order will be partially confirmed with a charge of the amount only for the products available as indicated in the Order Confirmation email The Buyer will be informed of the partial cancellation of the Order The available products will be delivered to the Buyer

8. Delivery of goods

8.1 The Products ordered by the Buyer under this Agreement will be delivered to the address indicated by the Buyer as the delivery address on the Order

8.2 The ordered goods may be processed within normal management times which may be extended within acceptable times if the Product is temporarily unavailable, in any case no later than 30 (thirty) days from the day following that on which the Purchaser sent the order, unless otherwise agreed between the Parties

8.3 No shipments will be made outside the nationalities indicated in the order form (personal data field)

8.4 The Purchaser may withdraw an order by communicating his will to the Company prior to shipment

8.5 The Products shipped will be checked and delivered to the courier without defects. The Company will not be responsible for damage and cannot undertake to replace or repair unless reported at the time of acceptance of the shipment, placing the dispute on the courier's bulletin (the one that will remain in the possession of the deliveryman) the words "damaged goods" , "I accept with reserve of control", "package intact I accept with reserve", or similar that show damage or presumed damage. The dispute must be immediately reported to the delivery man and communicated to our e-mail address

8.6 The shipping costs can be deduced from the summary page of the orders on the Website

9. Limitation of Liability

9.1 The Company assumes no responsibility for inefficiencies attributable to force majeure, if it fails to execute the order within the time stipulated in the contract

9.2 The Company cannot be held liable to the Purchaser, except in the case of willful misconduct or gross negligence, for disservices or malfunctions connected to the use of the internet outside of its control

9.3 The Company will also not be liable for damages, losses and costs suffered by the Buyer as a result of the failure to execute the contract for reasons not attributable to him, since the Buyer is only entitled to the full refund of the price paid and any charges. supported accessories

9.4 The Company assumes no responsibility for any fraudulent or illegal use that may be made by third parties, credit cards, checks and other means of payment, upon payment of the Products purchased, if it proves to have adopted all possible precautions based on the best science and experience of the moment and based on ordinary diligence

9.5 In no case can the Purchaser be held responsible for delays or errors in payment if he proves that he has made the payment within the times and methods indicated by the Company

10. Right of Withdrawal

10.1 The Purchaser has in any case the right to withdraw from the stipulated Contract, without any penalty and without specifying the reason, within 10 (ten) working days, starting from the day of receipt of the purchased good.

10.2 In the event that the Company has not met the information obligations on the existence, methods and times for returning or withdrawing the Products in the event of exercising the right of withdrawal pursuant to art. 52 of the Consumer Code, the deadline for exercising the right of withdrawal is 90 (ninety) days and runs from the day of receipt of the Products by the Buyer

10.3 If the Purchaser decides to exercise the right of withdrawal, he must notify the Company by registered letter with return receipt. at Logotec Srl, via Jacopino Reggi 1/3 29021 Piacenza (PC) or by e-mail at; provided that such communications are confirmed by the Company. The stamp affixed by the post office on the receipt issued will be valid between the Parties. For the purposes of exercising the right of withdrawal, the sending of the communication may validly be replaced by the return of the purchased good, provided that it is within the same terms. The date of delivery to the post office or to the forwarder will be valid between the Parties

10.4 The return of the Products must in any case take place at the latest within 14 (fourteen) days from the date of receipt of the goods. In any case, to be entitled to a full refund of the price paid, the Products must be returned intact, in a normal state of conservation, including boxes, envelopes, and packaging of any kind, with the sole exception of the return package of the order. and within 14 (fourteen) days from the date of acceptance of the return by the Company, obliged to present the relative shipping receipt.

10.5 The only expenses payable by the Buyer for exercising the right of withdrawal pursuant to this article are the direct costs of returning the Products to the Company

10.6 The Company will refund the entire amount paid by the Buyer free of charge within 14 (fourteen) days of receipt of the notice of withdrawal.

10.7 With the receipt of the communication with which the Buyer communicates the exercise of the right of withdrawal, the Parties to this contract are released from their mutual obligations, without prejudice to the provisions of the previous points of this article

11. Termination of the Agreement and Express Termination Clause

11.1 The obligations assumed by the Purchaser in art. 3 above (Obligations of the Buyer), as well as the guarantee of the successful completion of the payment that the Buyer must make, are essential, so that by express agreement, the non-fulfillment by the Buyer of only one of these obligations will determine the termination by law of the contract pursuant to Article 1456 of the Italian Civil Code, without the need for a judicial decision, without prejudice to the right of the Company to take legal action for compensation for further damage

12. Protection of Privacy and processing of Personal Data

12.1 The Company protects the privacy of its Buyers and guarantees that the processing of data complies with the provisions of the privacy legislation pursuant to Legislative Decree no. 30 June 2003, n. 196 as applicable and the European Regulation n. 679/2016.

12.2 The personal and fiscal data acquired directly and / or through third parties by the Company, the data controller, are collected and processed in paper, computerized, telematic form, in relation to the processing methods with the aim of registering the order and activating towards him the procedures for the execution of this Contract and the related necessary communications, in addition to the fulfillment of any legal obligations, as well as to allow effective management of commercial relations to the extent necessary to best perform the requested service (art. 24, paragraph 1, letter b, Legislative Decree no. 196/2003)

12.3 The Company undertakes to treat the data and information transmitted by the Buyer confidentially and not to disclose them to unauthorized persons, nor to use them for purposes other than those for which they were collected or to transmit them to third parties. Such data may only be exhibited at the request of the judicial authority or other authorities authorized by law

12.4 Personal data will be communicated, after signing a commitment to confidentiality of the data, only to subjects delegated to carry out the activities necessary for the execution of the stipulated contract and communicated exclusively for this purpose.

12.5 It is specified that in your capacity as an interested party, at any time you can ask:

a) access to your personal data;

b) their correction in case of inaccuracy;

c) the cancellation of data referable to you;

d) limitation of processing;

e) the right to object to the processing of your data where the conditions are met;

d) the right to data portability, i.e. to receive the personal data provided in a structured format of common use and readable by an automatic device.

Although not expressly provided for by the provisions referred to herein, reference should be made in full to the legislation in force on the subject of Privacy and specifically to Article 7 of the Privacy Code and to Articles 15, 16, 17, 18, 20 and 21 of the GDPR.

12.6 The communication of personal data by the Buyer is a necessary condition for the correct and timely execution of this Agreement. Failing that, the Buyer's request cannot be processed

12.7 In any case, the acquired data will be kept for a period of time not exceeding that necessary for the purposes for which they were collected or subsequently processed. However, their removal will take place safely

12.8 The owner of the collection and processing of personal data is the Company, to which the Purchaser can address any request at the headquarters

13. Method of Archiving

13.1 Pursuant to art. 12 of Legislative Decree 70/03, the Company informs the Buyer that each order sent is stored in digital / paper form on the server / at the Company's headquarters according to criteria of confidentiality and security

14. Changes

14.1 The company reserves the right to change this Agreement at any time by publishing the updated version on the website

14.2 Any new clauses will be effective for purchases made after the modification

15. Applicable law

15.1 This Agreement is governed by Italian law. These general conditions are reported, although not expressly provided therein, in conjunction with Legislative Decree 50/92 and Legislative Decree 206/05

16. Jurisdiction

16.1 Any dispute relating to the application, execution, interpretation of this Agreement stipulated online through the website is subject to Italian jurisdiction

16.2 For disputes arising between the Parties in relation to this Agreement, the Judge of the place of residence or domicile of the Purchaser is competent if located in the territory of the State

16.3 If the Purchaser's residence or domicile are not located in the territory of the State, the Court of Piacenza, Italy is competent

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